Furhour,owned, operated, and managed by RSP Creations Private Limited., located at 3rdFloor, Parakh Building, Behind Sarvottam Hall, Pratapganj Ward,Jagdalpur, Chhattisgarh - 494001
(“Furhour”,“we” or “our”), recognizes the importance of your personal privacy. Therefore, we have created this Privacy Policy so that you know how we use and disclose your information when you make it available to us. The Privacy Policy below discloses our practices regarding information collection and usage for the website located at Furhour.com (the“Website”) and the mobile application called “Furhour” (the“App”) (collectively, the “Websites”) and the service provided thereon (the “Service”).
By using or accessing the Websites and the Service, you signify your agreement to be bound by this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE OUR SERVICE OR PARTICIPATE IN OUR SERVICES.
Key aspects of our privacy practices described in this Privacy Policy include the following explanations:
Personally Identifiable Information That We Collect:
We may ask you for, or you may voluntarily submit, personally identifiable information when you are using the Service. The personally identifiable information which you may provide to us could include, but is not limited to:
Data Deletion Request Policy:
You can delete your Furhour app profile and data in the account settings on the app. You can also request the deletion of your data from Furhour by sending us an email to support@furhour.com.
We will go forward with your data deletion as soon as possible. Please note that even after carrying out the deletion process it might take some time until the procedure is fully complete.
Non-Personal Or Aggregate Information That We Collect:
When you access our Service, we may automatically collect non-personally identifiable information from you, such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage, and browsing habits on the Service and similar data. We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner that does not identify any one individual. We may also aggregate information collected offline in connection with the Service, obtain non-personally identifiable information from third-party sources, and develop aggregate information by anonymizing previously collected personally identifiable information.
It is possible at times when collecting non-personally identifiable information through automatic means that we may unintentionally collect or receive personally identifiable information that is mixed in with the non-personally identifiable information. While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If you believe that we have inadvertently collected your personal information, please notify us at support@furhour.com.
Information Usage:
We will only use your personally identifiable information as described below, unless you have specifically consented to another type of use, either at the time the personally identifiable information is collected from you or through some other form of consent from you or notification to you:
We may share your personally identifiable information collected in connection with providing the Service.
We may use your personally identifiable information to respond to your inquiries or requests.
We may use your personally identifiable information to send you emails from time to time about our services, but we will not provide your personally identifiable information to third parties for them to contact you directly unless otherwise permitted by this Privacy Policy or you provide your consent.
We may share your personally identifiable information with third parties(collectively, the “Third Party Vendors”) to further the purpose for which you provided such information to us.
We urge you to read the privacy practices of all of our Third Party Vendors before submitting any personally identifiable information through the service.
We may disclose personally identifiable information as required by law or legal process. We may disclose personally identifiable information to investigate suspected fraud, harassment or other violations of any law, rule or regulation ,or the terms or policies for our services or our sponsors.
We may transfer your personally identifiable information in connection with the sale or merger or change of control of Furhour or the division responsible for the services with which your personally identifiable information is associated.
We may share your personally identifiable information with an affiliate of Furhour who is in the same corporate family as us as long as their privacy practices are substantially similar to ours.
Non-personally identifiable or aggregate information may be used by us for any purposes permitted by law and may be shared with any number of parties, provided that such information shall not specifically identify you.
Automatically Collected Information:
When you access the Service or open one of our HTML emails, we may automatically record certain information from your system by using cookies and other types of tracking technologies.
This “automatically collected” information may include Internet Protocol address (“IP Address”). A unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content and pages that you access on the Service, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Service, and other similar information. Depending on the law of your country of residence, your IP address may legally be considered personally identifiable information.
Data Retention:
In relation to Personal Information, we store them for certain predetermined periods on the basis of statutory and legal requirements; industry guidelines, and de-identified or pseudonymized data sets to be used in an aggregated format for scientific, statistical or historical purposes.
We retain the information which we have collected for a period no longer than is necessary, and as may be required in law. If we need to retain your Personal Information for a longer period, we will inform you prior to the extension of the storage period and seek your explicit consent to extend the retention period. We will delete your information whenever you request us to do so. However, we may archive and/or retain some information for legal purposes. Any other information which is processed by us for analytical purposes, will only be processed in an aggregated or non-identifiable basis.
Security:
The security of your personally identifiable information is very important to us. When we collect your personally identifiable information online, we use reasonable efforts to protect it from unauthorized access. However, due to the inherent open nature of the Internet, we cannot guarantee that your personally identifiable information will be completely free from unauthorized access by third parties such as hackers and your use of our service demonstrates your assumption of this risk. We have put in place reasonable electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your personally identifiable information.
Your Disclosures In Blogs And Other Social Media:
You should be aware that personally identifiable information which you voluntarily include and transmit online on the Service or in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum such as an in-person panel or survey, may be viewed and used by others without any restrictions. We are unable to control such uses of your personally identifiable information, and by using the Service or any other online services you assume the risk that the personally identifiable information provided by you may be viewed and used by third parties for any number of purposes.
Protection for Children:
We generally do not collect personally identifiable information from children under the age of 13. In case we discover that personally identifiable information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Other Services:
As a convenience to you, we may provide links to third-party Services from within our Service. We are not responsible for the privacy practices or content of these third-party sites. When you link away from our Service, you do so at your own risk.
Changes to this Privacy Policy:
We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. However, if at any time in the future, we plan to use personally identifiable information in a way that materially differs from this privacy policy, including sharing such information with more third parties, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use of the Service and our services following the posting of any changes to this Privacy Policy means you accept such changes.
Account deletion
You can delete your account at any time; we have a separate option in the app for you to do so. When you delete your account, we delete things that you have posted, such as your profile, photos, videos, and updates. This information/content will not be available for anyone to see on the app after you have deleted your account. However, if other users have shared content/information wherein you are involved, that particular content/information shall not be deleted as it belongs to another user’s account.
Opt-Out Process:
All unsubscribe or opt-out requests may be made by clicking the unsubscribe link t the bottom of our emails. We will process your request within a reasonable time after receipt. However, we are not responsible for, and in some cases, we are incapable of, removing your personally identifiable information from the lists of any third party who has previously been provided your information in accordance with this Privacy Policy or your consent. You should contact such third parties directly. If you would like to update or correct any personally identifiable information that you have provided to us, please email us at support@furhour.com and once we confirm your information, we will update such information within a reasonable amount of time.
Communications with Furhour:
By providing your email address, phone number, and/or social media information (collectively the “Channels”) to us, you expressly consent to receive communications from us. We may use the channel to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or our business partners, provided that, we will not give your contact information to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy.
By providing your phone number to us, you expressly consent to receive phone calls and/or text messages from us. We will not give your phone number to another party to promote their products or services directly to you without your consent or as set forth in this Privacy Policy.
By downloading the Websites, you consent to receiving push notifications. You may change your preferences in your device settings.
Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and nonproprietary. Except to the extent expressly covered by this Privacy Policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us, as well as any data developed using the content of such communication, without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.
No Rights of Third Parties:
This Privacy Policy does not create rights enforceable by third parties, nor does it require disclosure of any personal information relating to users of the Service.
Site Terms of Use:
Use of this Service is governed by, and subject to, the Terms of Use located at https://furhour.com/terms-of-use (the“Terms”). This Privacy Policy is incorporated into the Terms. Your use, or access, of the Service constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THE TERMS AND THIS PRIVACY POLICY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SERVICE.
Governing Law:
This Privacy Policy and our legal obligations hereunder are subject to the laws of India. You hereby consent to the exclusive jurisdiction of and venue in the courts located in Bilaspur, Chhattisgarh, in all disputes arising out of or relating to the Services.
Contact:
For questions or concerns relating to privacy, we can be contacted at support@furhour.com.
Effective Date:
This Privacy Policy was last updated on 4th February 2024.
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