Privacy Policy

Furhour, owned, operated, and managed by RSP Creations Private Limited, located at 3rd Floor, Parakh Building, Behind Sarvottam Hall, Pratapganj Ward, Jagdalpur, Chhattisgarh - 494001 ("Furhour", "we" or "our"), recognizes the importance of your personal privacy.

This Privacy Policy explains our information collection and usage practices for the website at https://furhour.com/ (the "Website") and the mobile application "Furhour" (the "App"), collectively the "Websites", and the service provided thereon (the "Service").

By using or accessing the Websites and Service, you agree to this Privacy Policy. If you do not agree, do not access or use the Service.

The information we collect and why we collect it.

How we use that information.

Data retention.

How we share information.

The choices we offer.

We may ask you for, or you may voluntarily submit, personally identifiable information while using the Service.

This may include your name, profile photo, contact information (including address and email address), date of birth, pet information (profile photo, type, breed, age, gender), password, and other personal information.

You can delete your Furhour profile and data from account settings in the app.

You can also request deletion by emailing support@furhour.com.

We will proceed with deletion as soon as possible, though completion may take some time.

When you access the Service, we may automatically collect non-personally identifiable information such as IP host address, browser type, operating system, referring service, search information, device type, page views, usage, and browsing habits.

We may aggregate demographic information in a way that does not identify any individual.

If you believe we have inadvertently collected personal information mixed with non-personal information, contact support@furhour.com.

We use personally identifiable information to provide the Service, respond to your inquiries, and communicate service-related information.

We may share information with third-party vendors to provide the Service, with affiliates that have substantially similar privacy practices, and where required by law or legal process.

We may also disclose information to investigate suspected fraud, harassment, policy violations, or legal violations.

In case of merger, sale, or change of control, your information may be transferred as part of that transaction.

Non-personal or aggregate information may be used and shared for any purpose permitted by law.

When you use the Service or open HTML emails, we may automatically collect information using cookies and similar tracking technologies.

This may include IP address, unique user ID, device type and identifiers, browser and language, referring/exit pages, platform type, software version, pages accessed, clicks, time spent, and visit timestamps.

We store personal information for periods required by law, legal obligations, or legitimate business needs.

Where applicable, de-identified or pseudonymized data may be retained in aggregated form for scientific, statistical, or historical purposes.

We retain information no longer than necessary and delete data on request, subject to any legal archiving obligations.

We use reasonable electronic and managerial safeguards to protect personally identifiable information.

Only authorized personnel who require access to perform duties may access your personal information.

No method of internet transmission is fully secure, and we cannot guarantee complete protection from unauthorized access.

Information you voluntarily post in publicly accessible spaces such as blogs, chats, social media, or forums may be viewed and used by others without restriction.

We generally do not knowingly collect personally identifiable information from children under 13.

If such data is discovered without parental or guardian consent, we will take reasonable steps to delete it.

For convenience, we may provide links to third-party services. We are not responsible for third-party privacy practices or content.

We may change, modify, add, or remove portions of this Privacy Policy at any time.

Continued use of the Service after changes are posted means you accept those changes.

You can delete your account at any time using the in-app option.

When deleted, your profile and your own posts are removed from visibility.

Content posted by other users that involves you may remain if it belongs to their account.

You may unsubscribe using links provided in our emails.

You can also contact support@furhour.com to update or correct your personally identifiable information.

We are not responsible for removing your data from third-party lists where data was previously shared as permitted by this policy.

By providing email, phone number, or social media details, you consent to receiving communications related to our Service.

By downloading the Websites, you consent to push notifications, which can be managed in your device settings.

Communications sent to us may be treated as non-confidential and non-proprietary except where expressly covered by this Privacy Policy.

This Privacy Policy does not create rights enforceable by third parties and does not require disclosure of personal information relating to users of the Service.

Use of the Service is governed by the Terms of Use at https://furhour.com/terms-and-conditions.

This Privacy Policy is incorporated into those terms.

This Privacy Policy is governed by the laws of India.

You consent to the exclusive jurisdiction and venue of courts located in Bilaspur, Chhattisgarh, for disputes relating to the Service.

For privacy-related questions or concerns, contact support@furhour.com.

This Privacy Policy was last updated on 4th February 2024.